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Questions about the Webshop

May I preorder new items? Or items that are not available right now?

No. You may onlay add items to the shopping cart that are available (displayed color is green or yellow).

Items that are not available such as new items which are going to be released during the current year are marked red and cannot be put into your shopping cart.

Which credit cards can be used in the PIKO Webshop?

You may pay with the following credit cards:

Visa (verified by Visa®), MasterCard (MasterCard® SecureCode™)

The verification process may take several minutes to complete.

Your credit card will be charged after the successful completion of the order.

How may I change my e-mail adress respectively user name?

To change your login/user name you have to turn directly to PIKO.
e.g. by using the contact form or by writing an e-mail to

Please tell us your old e-mail adress so we can identify your account.