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Contact

To shorten the processing time and to help you more precisely, we ask you to pre-select which type of question you are submitting.


General questions

(delivery times, orders, spare parts, item features, praise and criticism etc.)



Technical problem

(problems with locos, cars, tracks, digital system etc.)


Requests concerning the PIKO SmartControl® / PIKO SmartControllight system

Please use our help pages for PIKO SmartControl® / help pages for PIKO SmartControllight first.
If you do not find the answer(s) to your request there, please use our following form


Requests concerning the PIKO Measuring Car / Analyst

Please use our help pages (Measuring Car) / help pages (Analyst), first.
If you do not find the answer(s) to your request there, please use our following form



Your New Item suggestion

(Your opinion is important to us. Which model do you think is missing in our range?)


 

Technical hotline

For technical question concerning PIKO items you can reach our hotline:


Tuesdays 16 to 18 o'clock
Thursdays 16 to 18 o'clock

via
03675 / 8972 - 42. (German speaking)

You may also send us a fax 03675 / 8972 - 50  or write us an email to hotline@piko.de!

Or write us a letter:

PIKO Spielwaren GmbH
Lutherstraße 30
96515 Sonneberg
Germany